Our factory was established in October 2015. We are specializing in the research and production of orthopedic implants and instruments, including trauma, spine, joint, and sports medicine. The sales market covers many countries all over the world.
We have first-class production equipments, professional R&D, technology, and manufacturing teams. We have also established an orthopedic laboratory collaborated with university professors and hospital surgeons to provide operational demonstrations.
We have obtained ISO13485 system certification and CE certification. Some products have been registered with the FDA 510k. Our efficient marketing and sales service strategies have been recognized by our partners.
Frequently Asked Questions
Q1: What are your primary shipping modes and charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, etc., or post upon request from clients. Charges depend on the volume and weight of the order.
Q2: Does your equipment have international certifications?
Yes, our products are manufactured under strict standards and have obtained ISO 13485 and CE approvals. Selected products are also registered with FDA 510k.
Q3: What is the minimum order quantity (MOQ)? Do you provide samples?
We generally expect minimum orders to be around US$500. However, we understand the need for smaller sample orders to test the market. We can offer free samples, but the freight cost is covered by the customer.
Q4: Can I order products that are not shown in your current catalog?
Yes, if you have pictures or samples of similar products, we can assist you. Please note that custom or non-catalog items may require a longer lead time for delivery.
Q5: Do you maintain stock for your products? What are the payment terms?
We maintain stock for most listed products with monthly production. Payment for orders under $800 is 100% in advance. For orders over $800, we require 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
Q6: What is your standard after-sale service policy?
We offer a 1-year warranty on our instruments. Our after-sale service includes return and replacement options for qualified quality issues to ensure customer satisfaction.