What are your shipping modes and typical charges?
We normally ship through recognized couriers such as DHL, FEDEX, UPS, and TNT, or via postal services upon specific client request.
Do your products carry international quality certifications?
Yes, we hold ISO13485 and CE certifications. Some of our products are also registered with the FDA 510k to ensure global compliance.
What is the minimum order quantity (MOQ) and do you provide samples?
Minimum orders are generally expected to be at least US$500. However, we support smaller sample orders for initial market testing. Free samples can be provided, though freight costs are covered by the client.
Can you provide products similar to the catalog but not currently listed?
Absolutely. You can send us pictures or physical samples, and we can source or produce similar items, though delivery times may be slightly longer.
What are your standard payment terms?
For orders under $800, we require 100% advance payment. For orders over $800, we accept 30% T/T in advance with the balance due before shipment. We support L/C, T/T, Western Union, and PayPal.
Are the listed products currently in stock?
Generally, we maintain stock for most listed products as they are produced monthly. We recommend contacting our sales team for real-time inventory updates.