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Frequently Asked Questions
1. What payment methods are accepted for orders?
We support multiple payment options including Trade Assurance, Credit Card, PayPal, T/T (Bank Transfer), Western Union, and L/C.
2. How fast is the delivery for this instrument set?
For ready stock, orders are processed within 24 hours. For OEM orders, the lead time is typically 2-7 working days. We provide a special one-to-one inspection service before delivery.
3. What kind of technical support do you provide?
We offer comprehensive video tutorials for installation, operation, repair, and maintenance. Additionally, we provide real-time online video calls for pre-sales and after-sales training at your convenience.
4. What is the warranty period for the SY-XN08 set?
The product comes with a warranty ranging from 12 to 60 months. Our after-sales team guarantees a reply within 8 hours to any inquiries.
5. Are the instruments suitable for orthopedic surgery as well?
Yes, while primarily designed for Caesarean and Gynecology, these minor abdominal instruments are also suitable for specific hospital orthopedic surgery uses.
6. Can I return the product if needed?
We maintain a clear return policy for all surgical instruments to ensure customer satisfaction and product reliability.