Frequently Asked Questions
Q1. Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
It takes 3-5 days for sample preparation. For mass production, the time needs to be confirmed based on requirements.
Q3. Can you accept customized orders?
Yes, we have a complete design and drawing department and CNC machines. We can provide high-precision customized services.
Q4. How do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for customs clearance.
Q5. Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure long-term reliability and quality.
Q6. Is it OK to print my logo?
Yes. Please inform us formally before our production begins so we can accommodate your requirements.
Daher Orthopedic Implants
