❓ Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier, or post upon request from clients.
Do you have ISO 9001, CE?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have a CE mark for many of our products.
What is the minimum order that we can place?
We expect minimum orders to be at least US$1000. However, we understand that customers may need smaller sample orders initially to test the market. Samples are available on request.
Can I buy products not shown but similar to your catalogue?
Of course, you can send us pictures or samples. Please note that custom requests may take a little longer for delivery.
Do you have stock for the listed products, or are they newly produced?
Generally, we maintain stock for every listed product, which is replenished monthly. This depends on current sales conditions; please contact our sales team for accurate inventory information.
How do you ensure the quality of titanium implants?
All products are manufactured under strict ISO and CE standards using medical-grade titanium to ensure biocompatibility and structural integrity.