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Frequently Asked Questions
What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Ali Trade Assurance Service or Made In China Trade Assurance Service.
What are the terms of delivery?
We ship via international express services including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the delivery time?
Generally, it takes about one week if the goods are in stock. For items not in stock, it takes 15-30 days depending on the order quantity.
What is the warranty period for the products?
We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded from this warranty.
Do you provide assistance with customs and taxes for international shipping?
Yes, if you lack import experience, we can handle customs clearance and taxes to deliver directly to your door. Alternatively, for US shipments under $600, there are typically no tax fees.